Refund & Cancellation Policy

• Free: ₹0. No payment is taken.
• BizSellerX Monthly: ₹499/month.
• BizSellerX Pro: ₹999/month.

Paid plans are monthly subscriptions, billed in advance through Razorpay.

You can cancel a paid subscription at any time by contacting us from the email address you registered with. Cancelling stops future monthly charges. When the subscription ends, your account returns to the Free plan limits (10 products and 20 customers). Your existing products and customers are not deleted, but you may be unable to add more until you are within the Free limits.

Subscription charges are for the billing month in which they are taken, and we do not generally provide refunds for a month that has started. If you were charged in error, charged more than once, or were charged after a confirmed cancellation, please contact us with your registered email and payment details. We will review each request and, where a refund is due, return it to the original payment method.

Approved refunds are issued through Razorpay to the original payment method. The time it takes for the money to appear depends on your bank or payment provider.

If a renewal payment fails or a subscription is paused or expires, paid access ends and your account returns to the Free plan limits until a successful payment is made.

Visit our Contact page. You can also read our Terms & Conditions.